The successful continuity of any laboratory is based upon a delegating responsibilities to staff that allow for double back up of tasks. Information hoarding or power hoarding is the most detrimental of tendencies that laboratorians exhibit. This results in more quality buy-in and commitment to continuous quality improvement.

Staff enhancement through education can take many forms. Many organizations have tuition reimbursement plans to offer support to staff who seek additional understanding and training of laboratory topics, As we progress into the technology of the new millennium, it has been noted that some of our younger co-workers struggle with the interpersonal skills necessary to build good teamwork skills. Many managers are being asked to monitor and facilitate worker discussions for the benefit of the department.